Here at Pool Partz, we’ve heard them all. After selling Dolphin robotic pool cleaners for over a decade, we have responded to numerous questions regarding robotic pool cleaners in general and the entire Dolphin line of robotic pool cleaners from Maytronics. Here’s the list of the common questions that we are asked – please contact us if you need some other question answered.
Robotic pool cleaners
A robotic pool cleaner is an autonomous device that vacuums, scrubs, and filters pool water without the need for human intervention or connection to the pool’s filtration system.
They use motors for movement, brushes for scrubbing, and an onboard filter system to collect debris. Navigation is controlled by sensors and intelligent algorithms to clean the pool systematically.
Yes, they save time and effort, clean more thoroughly than manual methods, and can reduce overall pool maintenance costs.
No, they work in conjunction with your existing pool system. Robotic cleaners clean the pool’s surfaces, while your pool pump and filter maintain water circulation and cleanliness.
Corded cleaners have a constant power source for longer, uninterrupted cleaning sessions. Cordless ones offer more freedom of movement but require charging and have shorter run times.
No, they should be used without covers to avoid damage and ensure proper movement.
Dolphin robotic pool cleaners
Known for durability, advanced technology like gyroscopic navigation, and a wide range of models for different pool sizes.
Most of our models do – those with wall-climbing features or advanced navigation systems will be shown in the product specifications.
Yes, if they have wall-climbing capabilities and specific waterline cleaning features.
A typical cleaning cycle takes 1 to 3 hours depending on pool size, debris amount, and model efficiency.
No, they typically use a standard GFCI outlet; however, ensure it’s near the pool for corded models.
Allows for spot cleaning or adjusting the cleaner’s path without getting wet.
While cordless cleaners provide the freedom of not having a cord, we have found the majority our customers prefer the corded models and not having to deal with making the Dolphin robot be sufficiently charged before running a cleaning cycle. The choice is yours however.
Using sensors to detect walls or objects, they adjust their path or reverse direction.
Cost and Value
Based on our historical sales, the Dolphin Nautilus CC Plus continues to be best selling Dolphin robotic pool cleaner. In fact, USA Today has rated the Dolphin Nautilus CC Plus as their top robotic pool cleaner of any brand: “Our top pick among robotic pool vacuums is the Dolphin Nautilus CC Plus. When it comes to ease of use, robotic pool vacuums are the absolute best, and the Nautilus is top-tier”. For smaller in-ground pools, the Dolphin Nautilus CC has been the best selling pool robot. You will need to decide what features and budget you have to determine the best Dolphin pool robot for you. We are here to help.
For above-ground pools without a slope between the floor and walls the Dolphin E10 has been our best seller. If there is a slope between the floor and walls for the unit to climb, the Dolphin Nautilus CC has been the best selling pool robot for above-ground pools. Once of the differences between the Dolphin E10 and the Dolphin Nautilus CC is that the Dolphin E10 only cleans the floors while the Dolphin Nautilus CC cleans both the floor and the walls. Regardless of the Dolphin model that you choose, all Dolphins are effective at keeping your pool clean.
All of the Dolphin commercial robotic pool cleaners are effective at cleaning the swimming pool. The real differentiation is the size of the pool that will determine which Dolphin pool robot meets your needs.
Yes, Pool Partz sells both new and certified refurbished Dolphin pool robots that are described by the manufacturer as being in like-new condition.
A new Dolphin has never been used, whereas a refurbished Dolphin may have a few cosmetic imperfections, but restored to perform like a new cleaner. All Dolphin refurbished robots are meticulously inspected, fully serviced and tested to ensure they meet the quality standard of a brand new one.
With proper maintenance, 5-10 years; some last longer with care. We’ve had customers they have had them for over 20 years!
It’s generally a one-time investment that pays off over time compared to the ongoing cost of pool services.
Long term, Dolphin robotic pool cleaners are less costly since they are self-contained and don’t rely on pool pump energy.
Indirectly, as they help keep the pool cleaner, reducing the need for frequent chemical treatments.
Right here at Pool Partz! We’ve been selling them since 2011.
Performance/Maintenance
This is a very subjective question since it depends on how much the swimming pool is being used and how debris is coming into the pool from outside the pool. We tell customers to start out using it every other day and then determine if it needs to be used more or less frequently.
We recommend cleaning the filter after each use ensures optimal performance for the next cycle.
Yes, Dolphin robotic pool cleaners can handle leaves.
While algae is a living organism and the water must be treated with chemicals, all Dolphin models can pick up the dead debris for effective algae removal.
Yes, Dolphin robotic pool cleaners are designed to be chlorine and salt-tolerant.
Very minimal. Regular filter cleaning, checking brushes for wear, and ensuring the power supply is dry and undamaged.
The power supply, while splash-proof, is not waterproof so should not be outside where it can get rained on.
Store in a dry, cool place also make sure cables are not kinked.
Rinse with a hose, ensuring all debris is removed. Some filters can be washed with soap and water if they get particularly dirty.
It’s generally not recommended due to potential wear from prolonged submersion and to prevent cable damage.
The purpose of the weekly timer is to be able to schedule the pool robot to clean the pool at a periodic interval, up to a week in time, for instance, when you go away on vacation and you aren’t near your swimming pool.
Yes, it works independently, but using both will enhance overall pool cleanliness.
Not all of them, but the ones that do have you will see on the product features.
Premium models like Dolphin Nautilus CC Plus, Nautilus CC Pro and Nautilus CC Supreme have this capability which will be shown on the product features.
It varies, but typically from 90 minutes to 3 hours depending on the model and usage.
Yes, every Dolphin pool robot comes with a warranty directly from the manufacturer.
Usage/Environment
Much less than running a pool pump; often less than 1 kWh per cleaning session.
Due to the different sizes of steps and benches, it may not always do these areas. We tell our customers to simply periodically brush the area to the floors where
They might clean the first step or bench but aren’t designed for comprehensive step cleaning.
Keep excess cable out of the pool, and avoid pulling it tight; use a caddy for storage.
No, the cover would obstruct movement and could potentially damage the cleaner and/or cover.
The majority of customers do not need accessories like the ultra-fine filters. They can simply purchased afterwards if the need arises but the equipment that is shipped with every Dolphinp pool robot is sufficient for the majority of our customers. In fact, the finer (i.e. ultra-fine and nano) filters can actually create more wear on the motors since they are working harder to push debris through as it collects the debris.
Yes, the filters are capable of removing pollen.
Yes, with models that have smart or weekly timers.
Orders and Shipping
During the height of the season, this is by far our number one frequently asked question. We totally understand that once you have made the decision on what model to buy, you want it shipped as soon as possible. Most products are shipped within 24 hours of order from various warehouses throughout the United States. As soon as your order is received and processed by us, we submit the order to the manufacturer for shipment. You can find our entire shipping policy on our terms and conditions page.
Our automated systems always have the latest status of your order. You can always obtain the latest status of your order on the order status page with information that you receive when you order.
Sorry, we cannot ship to PO boxes.
The manufacturer ships products using FedEx with signature required due to the cost of the robotic pool cleaners.
Sorry, we do not ship outside the 48 Continental US States.
Sorry, but we do not offer expedited (i.e. overnight) delivery services due to cost and no guarantee of delivery timeframe.
New Jersey sales tax will be collected on all products shipped to a New Jersey address.
Yes, our return policy allows you to return most products within 30 days of purchase. You can view our full policy on our terms and conditions page.
Yes we do. Please contact us for receiving quotes and other information.
About Pool Partz
Pool Partz has been selling both new and certified refurbished Dolphin robotic pool cleaners for over a decade. We take pride in offering great customer service and the entire Dolphin robotic pool cleaner product line.
Quite simply, the Dolphin brand provide the best robotic pool cleaners on the market today. Whether you have a small above ground pool or an Olympic size swimming pool, there’s a model that meets your needs and budget.
Because we have the largest selection of Dolphin robotic pool cleaners on the internet, we can offer lowest prices due to the volume that we sell.
We believe every customer of ours should get the absolute lowest price that we can provide. Because of this, we don’t use coupons on our site because we believe in transparency, fair pricing, and providing genuine value to our customers. If you see websites advertising coupons or major discounts on Dolphin pool cleaners, be wary. These could be scams, unauthorized resellers, or bait-and-switch tactics designed to get your attention.